I installed OTRS 4.0.6 and connected with AD. All the processes run successfully but when an agent close the tickets, the closing notification doesn't reach respective customers.I installed OTRS 4.0.6 and connected with AD. A
I installed OTRS 4.0.6 and connected with AD. All the processes run successfully but when an agent close the tickets, the closing notification doesn't reach respective customers.I installed OTRS 4.0.6 and connected with AD. A